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Shipping Policy

DELIVERY

Hello and welcome to the shipping and delivery information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.

You can purchase your items online and pick them up at our office, or ship them directly to your doorstep. Shipping is free on orders exceeding certain order amount. We use the selected carriers in the business to make sure your order gets to you on time. From the Checkout page you'll see your item description, price and details. Delivery times vary according to courier company arrangement, your selected delivery address, availability of your items and the time of day you place your order.

 

HERE ARE A FEW THINGS TO CONSIDER WHILE YOU WAIT FOR YOUR ORDER:

  • We ship within 1-2 business days, excluding some public holidays which our store might have special arrangements.
  • Expected parcel arrival time:
    • West Malaysia: 2-3 working days
    • East Malaysia: 3-4 working days
    • Singapore: 3-4 working days
  • Shipping starts from the date you received the “Your Order Has Shipped!” email.
  • The above estimate does not include delivery time of courier company.

DELIVERY AND FEES

Order Value

Location

Delivery

Shipping fee

All order value

Malaysia

Ship out after 1-2 working days

RM$0 (Free shipping)

Orders exceeding RM$1,000

Singapore

Ship out after 1-2 working days

RM$0 (Free shipping)

Orders below RM$1,000

Singapore

Ship out after 1-2 working days

RM$20

 

OTHER DETAILS ABOUT DELIVERY

Free shipping is available for all available countries/ regions for orders value exceeding certain value. You can see in your bag if your item is in stock.

The shipping cost listed in shopping cart/ checkout page shall be final.

 

ORDERS DELIVERED TO AREAS OUTSIDE MALAYSIA AND SINGAPORE

Please visit yusaika.com.hk to make purchase.

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